Safe Gaming

At Living Casino Responsible Gaming — Keep it fun, keep it in control

Gaming isn't just about winning — it's about entertainment. Living Casino wants you to enjoy every moment, but within your limits. Our responsible gaming tools are here to help you do exactly that.

Set Limits
Self-Exclusion
Break Feature
24/7 Support
⚠️ Quick Warning Check
  • Are you repeatedly betting to try to win back money you've lost?
  • Is gaming cutting into time with your family or affecting your work?
  • Are you spending more than your set budget?
  • Can't stop gaming even when you want to?
If you answered yes to any of these, please reach out for support.
Important: Gaming is for entertainment only

Gaming and betting at Living Casino are purely for entertainment. They are not a source of income. Never rely on gaming to solve financial problems. Only play with money you can afford to lose without it affecting your life. Living Casino always supports responsible play.

Our Responsible Gaming Tools

Living Casino provides a range of effective tools to help you stay in control.

Deposit Limit Setting

Set a maximum daily, weekly, or monthly deposit limit. Once set, increasing your limit takes effect after 24 hours, but decreasing it is immediate.

Loss Limit Setting

Gaming will automatically stop once you've lost a set amount. Take control of your own budget.

Time Limit Setting

Set a daily time limit for your gaming sessions. You'll receive a reminder when the time is up and your session will end automatically.

Cool-Off Period

Take a break from gaming for anywhere between 24 hours and 6 weeks. You won't be able to log in during this period.

Self-Exclusion

Close your account for anywhere between 6 months and 5 years, or permanently. The exclusion takes effect as soon as you confirm it.

Gaming History Review

View your full gaming activity, deposit, and withdrawal history. Understand your patterns and make informed decisions.

What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming and betting mindfully — where you stay in control of your time, money, and emotions at all times. Living Casino believes that genuine entertainment only happens when gaming is a source of fun, not stress or anxiety.

Online gaming is growing rapidly in Bangladesh, with millions of people enjoying Sports Betting and casino games for entertainment. However, for a small number of players, gaming can develop into an addiction. Living Casino actively works to prevent that from happening.

Responsible gaming isn't just about you — it matters for your family and loved ones too. One player's excessive gaming can affect an entire household. That's why Living Casino wants you to stay informed and enjoy gaming within healthy limits.

Keep in mind: Winning isn't guaranteed — and neither is losing. Gaming is based on chance, not strategy or skill. Every bet is independent and has no connection to previous results.

Signs of Problem Gaming

If you notice any of the following signs in yourself or someone close to you, it's time to take them seriously:

  • Repeatedly placing bets to recover losses
  • Spending beyond your set budget
  • Wanting to stop gaming but being unable to
  • Hiding gaming from family or friends
  • Borrowing or taking on debt to fund gaming
  • Neglecting work, studies, or family
  • Feeling restless or irritable when not gaming
  • Gaming to cope with stress
  • Constantly increasing the amount you play
  • Lying about gaming

There's no shame in recognizing these signs. Problem gambling is a health issue, and seeking help is the smart thing to do. Living Casino's support team is always here for you.

How do I set limits?

Setting limits on Living Casino is simple. Just follow the steps below:

1
Log In to Your Account

Log in to your Living Casino account and click on the profile icon.

2
Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" option in your account settings.

3
Choose your preferred limit

Choose the control that works for you — deposit limit, loss limit, time limit, or a cool-off break.

4
Set an Amount and Duration

Set realistic limits based on your own financial situation.

5
Confirm

Save your changes. Decreases take effect immediately; increases require a 24-hour waiting period.

Limit Type Duration Operating Hours Status
Deposit Limits Daily / Weekly / Monthly Decrease: Immediate | Increase: 24 hours Available
Loss Limit Daily / Weekly / Monthly Decrease: Immediate | Increase: 24 hours Available
Session Time Limit Per Session Immediate Available
Cool-off Break 24 hours – 6 weeks Immediate Available
Self-Exclusion 6 months – Permanent Immediate Available

Learn More About Self-Exclusion

Self-exclusion is the most serious responsible gaming measure available. If you feel your gaming is getting out of control, activate self-exclusion now.

How does self-exclusion work?

  • Your account will be permanently deactivated.
  • Your account cannot be reactivated before the set period ends.
  • All promotional communications will be stopped.
  • Any funds in your account will remain safe and can be withdrawn once the exclusion period ends.
  • Choosing permanent self-exclusion means your account can never be reopened.

To activate self-exclusion Help Centeror notify our support team directly. We'll act immediately, no questions asked.

Not Just for You — For Your Family Too

Want to request self-exclusion on someone else's behalf? Living Casino's support team carefully considers requests from family members too. Help Centerto get in touch.

10 Effective Tips for Safe Gaming

Living Casino always recommends following these simple guidelines:

1 Set a budget before you play and stick to it.
2 Don't chase losses by placing more bets to win back money you've lost.
3 Set time limits and take regular breaks.
4 Never place a bet when you're emotional.
5 Do not game while under the influence of alcohol or any other substance.
6 Don't treat gaming as a source of income.
7 Play only after you've taken care of your responsibilities to your family and work.
8 Review your gaming history regularly.
9 Celebrate a win, but don't chase more.
10 If you think there's a problem, seek help right away.

Minor Protection

Living Casino strictly prohibits anyone under 18 from registering or playing. We verify every user's age through KYC checks.

A note for parents — please make sure your child or teenager cannot access online gaming platforms on your devices. You may want to consider using parental control software.

If you find out that a minor is using Living Casino, immediately Help Centerto let us know. We will take immediate action.

Quick Self-Assessment
How many times last month did you spend more than your set budget?
Do you feel restless or uncomfortable when you're not gaming?
Great! You're playing responsibly. Keep it up by sticking to your limits.
Caution advised. Use our responsible gaming tools or contact support.
Quick Action
Set a Limit Take a Break Activate Self-Exclusion Contact Support
🤝 Living Casino's Commitment
  • All age verifications are strictly enforced
  • Suspicious Gaming Patterns Are Monitored
  • Self-exclusion requests are actioned immediately
  • All support is completely confidential
Related Pages
Frequently Asked Questions (FAQ) Terms & Conditions Privacy Policy Help Center

Need help? We're here

Living Casino's support team is available 7 days a week, 24 hours a day.

Live Chat

Speak directly with one of our support representatives for the fastest resolution.

Email Support

Email us at support@livingcasino.net. For detailed issues, email is the best way to reach us.

Help Center

Visit our detailed Help Center Visit.

Confidential Support

Anything you share is kept completely confidential. We're here to help, not to judge.

Play responsibly, enjoy safely

Join Living Casino and enjoy safe, entertaining gaming with the help of our Responsible Gaming tools.

For players aged 18 and above. Play responsibly.

বাংলা