🟢 Support Active: 24/7 Live Chat Available | ⚡ Quick response: Average response time under 3 minutes | 📧 Email: support@livingcasino.net | 📚 Guide: Full Support from Registration to Payments | 🔒 Secure: Your information is completely confidential | 🟢 Support Active: 24/7 Live Chat Available | ⚡ Quick response: Average response time under 3 minutes | 📧 Email: support@livingcasino.net | 📚 Guide: Full Support from Registration to Payments | 🔒 Secure: Your information is completely confidential
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Living Casino Help Centre — Find answers to all your questions right here

Whether it's registration, payments, bonuses, or games — we're here for you every step of the way. See below for fast, straightforward solutions.

Support Team is Online Now | Average response time: 3 minutes
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Popular searches:
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Help Articles

What do you need help with?

Find detailed guides on all Living Casino services right here

Registration

Complete guide to opening a new account

Deposits & Withdrawals

Mobile Pay, Nagad & Rocket Payment Guide

Bonus

How to claim promotions & bonuses

Game Support

Gameplay & Rules

Account Security

Password & Security Settings

VIP Membership

Loyalty Program & Benefits

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Living Casino Help Centre — all the answers in one place

It's perfectly normal to run into minor issues while playing Sports Betting or casino games online — maybe you've forgotten your password, a deposit is taking a while to reflect, or you're not sure where your bonus went. Living Casino's Help Centre is built to be there for you exactly when you need it.

Here you'll find step-by-step guides, answers to common questions, and direct access to our support team. Our support team works 24/7, so help is always available whenever you need it.

Getting Started Guide for New Members

If you're new to Living Casino, it's natural to have a few questions — how to register, how to make a deposit, which game to start with. You'll find answers to all of these across the different sections of this Help Centre, with clear, straightforward explanations so anyone can follow along easily.

Resolving payment issues

If you have trouble with a deposit or withdrawal, first check your mobile banking app to confirm whether the transaction went through. If money was deducted but hasn't appeared in your Living Casino balance, contact support with your transaction ID. Most issues are resolved within 15 minutes.

Quick Help Links

Most searched topics

How to Register
Steps to create a new account
Depositing via Mobile Pay
Step-by-step Mobile Pay payment guide
Resetting Your Password
Recovering a forgotten password
Claiming your welcome bonus
Terms & conditions for the 100% first deposit bonus
Withdrawing Funds
Withdrawal Rules & Timeframes
KYC Verification Process
Why and How to Verify Your Identity

Registration Guide

Open an account in just a few minutes

1
Go to Registration Page

Click the Register button on Living Casino. Works on any device — mobile or desktop.

2
Fill in Your Details

Enter your name, mobile number, email address, and a strong password. Make sure all details are accurate.

3
Verify Your Mobile Number

Enter the OTP sent to your number to verify it. This step is required to keep your account secure.

4
Make your first deposit and claim your bonus

Your first deposit via Mobile Pay, Nagad, or Rocket automatically earns you a 100% bonus.

Make sure to enter the correct mobile number during registration — you'll need it later for payments and verification.

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Contact Support Directly

If the guides don't solve it, our team is always ready to help

Live Chat

Come to live chat for instant support. Most issues are resolved in just a few minutes.

Online Now
Available: 24 hours, 7 days
Email Support

For detailed issues, send us an email. You can also attach screenshots or images.

support@livingcasino.net
Response Time: 1–4 Hours
FAQ Page

Visit our detailed FAQ page to quickly find answers to common questions.

100+ FAQs
Go to FAQ page →

Account & Security Support

The security of your account at Living Casino is our top priority. That's why certain areas call for extra caution — and that's exactly what we cover here.

What to do if you forget your password?

Click "Forgot Password" on the login page. A reset code will be sent to your registered mobile number or email. Use that code to set a new password. The whole process takes under 5 minutes.

What should I do if my account gets locked?

If you enter the wrong password multiple times or suspicious activity is detected, Living Casino will automatically lock your account temporarily — this is for your own protection. In that case, contact support directly and your identity will be verified so your account can be unlocked promptly.

Multiple Accounts on the Same Device?

Under Living Casino policy, each person is allowed only one account. Operating multiple accounts from the same device or network is strictly prohibited and may result in permanent account closure.

Not receiving your bonus?

If you haven't received a bonus, start by carefully reading the promotion's terms and conditions. Some bonuses activate after a minimum deposit amount, while others require a bonus code. If all conditions are met and the bonus still hasn't arrived, contact support with your transaction ID and deposit details.

Betting issues

If you run into a technical issue during Sports Betting or a casino game, contact support with a screenshot. Living Casino ensures every valid claim is properly reviewed and resolved.

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General FAQs

Our most frequently asked questions

To register, you'll need an active mobile number, an email address, and a strong password. Registration is completely free and takes just 3–5 minutes. After your first deposit, you may be asked to provide your National ID details for KYC verification.

The fastest way to reach Living Casino is via live chat — you'll typically get a response within 3 minutes. To contact us by email, write to support@livingcasino.net. Replies are usually sent within 1–4 hours.

Mobile number verification is instant. KYC document verification is typically completed within 24–48 hours. For faster verification, submit clear, legible photos of your documents.

In this situation, contact Living Casino support as soon as possible. Send a screenshot of the transaction from your mobile banking app. The support team will investigate on your behalf and arrange a refund if possible.

Contact support with a screenshot or video of the game. Living Casino takes every technical complaint seriously. If it's confirmed that an issue caused you a loss, appropriate compensation will be provided.

Living Casino is committed to responsible gambling. Our Responsible Gaming The page has a full guide on self-exclusion, deposit limits, and time limits. Don't hesitate to reach out to support for any concerns.

Yes, Living Casino's support team provides full assistance in Bangla. Our support system is built with Bangladeshi users in mind — just write to us in Bangla via live chat or email and you'll get a response in Bangla.

To close your account, contact the support team by email. It's a good idea to withdraw any remaining balance before the account is closed. For a temporary break, you can also use the self-exclusion option, which suspends your account for a set period of time.

Still need help? We're ready to assist

Living Casino's support team is here for you 24/7, every day of the week. For any issue, just click the button below.

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